Unified Communications and Collaboration
Suite of voice, video and work collaboration tools for desktop computers, telephones and mobile devices.
Also known as: UC, RingCentral, RC, Softphone and RingCentral App. Formerly known as Glip. Replacement option for discontinued AT&T conference call accounts.
Rather than switching between WebEx, Zoom, Slack, texting, Google Hangouts, or forwarding your desktop line to your cell phone, CUIT provides the RingCentral App and VoIP deskphone to manage your communications.
You can learn more about all of RingCentral's tools at CUIT's UC User Guide Center.
RingCentral App features
- Call, text, video conference, message and fax from a single application
- Use your Columbia phone number to send and receive phone calls
- Can be used on mobile and computer desktop
RingCentral Deskphone feature
- Uses VoIP to make calls over the internet instead of a traditional telephone network
- Enhanced voice clarity
- Less expensive long-distance calls than traditional network calls
Service Pricing
For capital construction, renovation, and network upgrade projects, the cost of jack installations can vary depending on the project's scope. Please refer to CUIT’s Technical Design Requirements documentation and contact the Network Engineering and Project Management group by emailing [email protected] to initiate a conversation about the service you want to order. CUIT will determine a project estimate.
- Service
- Jack installation
- Fee
- $1,049
- Service
- New Phone on existing jack (first connection per building/floor)
- Fee
- $257.35
- Service
- Elevator (K-Tech) phone
- Fee
- $761.90
- Service
- Public access phone (stainless steel: mini set)
- Fee
- $572.05
- Service
- Public access phone (stainless steel: custom/security set)
- Fee
- $805.30
- Service
- Analog Line - Fax machine/credit card connections/modem line
- Fee
- $36.40/month
- Service
- Additional (new) 851/854-DID extension/private line/reserved
- Fee
- $6.30/month
- Service
- VoIP VVX250 Phone (4-line)
- Fee
- $46.70/month
- Service
- VoIP VVX450 Phone (12-line)
- Fee
- $50.55/month
- Service
- VoIP expansion module/sidecar
- Fee
- $19.50/month
- Service
- Polycom C60 Conference Phone
- Fee
- $68.75/month
- Service
- Elevator (K-Tech) phone (CUIT Expense)
- Fee
- $36.40/month
- Service
- Phone move/upgrade/downgrade (no technician required)
- Fee
- $110.50
- Service
- Phone move/upgrade/downgrade (technician on-site, first connection per building/floor)
- Fee
- $257.35
- Service
- Add extension on phone/feature package change (software group)
- Fee
- $110.50
- Service
- Feature change per extension (add or change software group)
- Fee
- $110.50
- Service
- Line restriction change (class of service)
- Fee
- $110.50
- Service
- Expedite change on rush field/project orders (cable run)
- Fee
- $1265.90/order
- Service
- Expedite charge on rush software orders
- Fee
- $257.35/order
- Service
- Additional expedite charge on rush orders
- Fee
- $128.80/item or line
- Service
- Network Field Services labor change
- Fee
- $128.80/hour
- Service
- Network Engineering & Project Management fee
- Fee
- 15%
Headset Pricing
- Headset Type
- Voyager Focus 2 UC
- Description
- Voyager Focus 2 UC USB-A / USB-C Bluetooth Headset with charging stand
- Price
- $354.24
- Headset Type
- Voyager Focus 2 UC
- Description
- Voyager Focus 2 UC USB-A Headset
- Price
- $166.00
- Headset Type
- Voyager Focus UC
- Description
- Voyager Focus UC BT Headset
- Price
- $175.00
- Headset Type
- Savi 8210 Office
- Description
- Monaural, Standard
- Price
- $272.00
- Headset Type
- Savi 8220 Office
- Description
- Stereo, Standard
- Price
- $356.00
- Headset Type
- Blackwire 5210
- Description
- USB-A, wired headset
- Price
- $80.00
- Headset Type
- Blackwire 5220
- Description
- Stereo, USB-A wired headset
- Price
- $86.00
- Headset Type
- Blackwire 5210
- Description
- USB-C, wired headset
- Price
- $80.00
- Headset Type
- Blackwire 5220
- Description
- Stereo, USB-C wired headset
- Price
- $86.00
- Headset Type
- Jabra Evolve 65 UC
- Description
- Mono Headset Jabra
- Price
- $125.00
- Headset Type
- Jabra Evolve 65 UC
- Description
- Mono Headset Jabra w/Charging stand
- Price
- $198.00
- Headset Type
- Logitech H390
- Description
- Price
- $30.00
FAQ
Secure Voice is part of the RingCentral deskphones, softphones, conference phones, and mobile applications, and offers improved call reliability and enterprise-grade encryption for voice calls to greatly improve our user's privacy and security.
Up to 200 people can participate in a RingCentral Meeting. Large meetings and webinars are available for longer sessions, please submit a ticket to discuss your options.
A meeting can last up to 24 hours. After this, participants and hosts will have to dial into the meeting again.
Your voice messages from the previous phone system will not transfer over to your new RingCentral phone, but you will have 90 days to revisit your old voicemails and take note of any important information. Check out our UC User Guide Center for steps on how to revisit your old voicemails.
If you have a RingCentral deskphone already, please submit a ticket to CUIT to get your deskphone set up.
If you do not have a RingCentral deskphone, but would like to have one, please have your department head contact CUIT at [email protected].