Our Mission
CUIT is committed to delivering high-quality, stable, and secure technology solutions and services to the Columbia community while providing the IT Leadership required to guide the University on its path toward the future.
Operating Principles
Operationally Sound
- Well defined processes
- Measurable outcomes
- Appropriately architected for stability and security
Customer Service Orientated
- Continuous improvement of help desk/client support services
- Project engagement and methodology
- Emphasis on “Service Management” as a competency
Columbia Relevant
- Provide true partnerships for technology solutions
- Keeping a road-map that considers future technologies
- Bold, but not reckless
- Embracing our local innovators
Contact the Service Desk
You can also call the Service Desk at 212-854-1919
Eastern Time
- Monday–Thursday: 8am–11pm
- Friday: 8am–7pm
- Saturday: 10am–6pm
- Sunday: 3pm–11pm
Open hours may vary during holiday times.
Check Service Alerts
Visit CUIT Alerts to set up automatic emails to be notified about emergency service outages or planned maintenance and to view a list of all current alerts.
