Our Mission
CUIT is committed to delivering high-quality, stable, and secure technology solutions and services to the Columbia community while providing the IT Leadership required to guide the University on its path toward the future.
Operating Principles
Operationally Sound
- Well defined processes
- Measurable outcomes
- Appropriately architected for stability and security
Customer Service Orientated
- Continuous improvement of help desk/client support services
- Project engagement and methodology
- Emphasis on “Service Management” as a competency
Columbia Relevant
- Provide true partnerships for technology solutions
- Keeping a road-map that considers future technologies
- Bold, but not reckless
- Embracing our local innovators
Contact the Service Desk
You can also call the Service Desk at 212-854-1919
Eastern Time
- Monday–Thursday: 8am–11pm
- Friday: 8am–7pm
- Saturday: 10am–6pm
- Sunday: 3pm–11pm
Open hours may vary during holiday times.
Service Alert
For alerts information login to our Service Alert Page at https://cuitalerts.columbia.edu/cuitalerts
Check Service Alerts
Visit CUIT Alerts to set up automatic emails to be notified about emergency service outages or planned maintenance and to view a list of all current alerts.
Courseworks/Canvas Cyber Incident
June 3, 2026 Update: Read About the Recent Cyber Incident
Columbia Cyber Incident Hotline: (866) 819-7006
