Text Message Consent for RingCentral
The wireless industry (CTIA) has imposed new rules on text messaging (SMS or Short Message Service) for anyone sending texts from non-cellphone sources. This includes RingCentral users and campus automation using SMS. The rules apply universally to all users and impose new steps to protect against unwanted messages. Failure to comply may result discontinuation of your SMS service and/or fines for the University.
Campus use of RingCentral SMS for conversational messaging is impacted, as is any computer automation using text messaging. The most important change for senders to know is a new requirement for Recipient Consent. All SMS uses require senders to obtain permission from each recipient before sending them text messages. The permission must be explicit and preserved in written or electronic form.
This article provides information for the person using a non-cellphone, such as RingCentral, to send text messages to one recipient or many.