Front App

What's Front? Front is a platform that brings all your work communication to one place. Instead of logging in to Gmail or Outlook to check your email, you’ll log into Front. If you communicate for work over email groups, text, website chat, or social media, you can manage those messages in Front, too.

What is Front?

 

Front’s capabilities

  • Shared inbox
  • AI summaries
  • Cross-functional teamwork     
  • Increased visibility
  • Easy sign-on with UNI/Password
  • Team Collaboration
  • Integration and API
  • Live chat & chatbots

 

Front’s cost

  • $190 for 6 months
  • $380 for a full year per person, not per mailbox.

 

Current schools that use Front

  • SPS - School of Professional Studies
  • LAW - Columbia Law School
  • Email Support
  • UNI - University Life
  • CAA - Columbia Alumni Association
  • OOTP - Office of the President
  • GSAS - Graduate School of Arts & Sciences
  • OOTSU - Office of the Secretary University Ceremonies

 

How do you request a Demo from Front?

 

How do you request a Front account?

  • Generate a ServiceNow ticket
  • Provide chart string or approval from the current Front Workspace admin
  • Provide the workspace names you need access to

 

CUIT Support

  • Adding new Front Mailboxes
  • Troubleshooting mail delivery to mailboxes

 

Front Support

  • Configuring Front to utilize Front features
  • Troubleshooting Front features
  • Contact Support