Email and Calendar

Email and calendar services, including LionMail powered by Google, and Microsoft Exchange.

Pricing Information

A new CUIT Exchange shared mailbox or calendar is $17.50/month.

FAQ

CUIT does not support archiving emails. Local archives are prone to get corrupted, leading to email loss. We recommend either deleting unneeded emails from your mailbox to free up space, or requesting a larger mailbox in situations where email cannot be deleted.

Please open a ticket through ServiceNow to have your mailbox moved to Office365.  Moving your mailbox to Office365 will give you 100GB of storage and an online archive of 100GB.

Your account will expire a short time after Human Resources removes you from the database of current employees. For staff, this is usually from one to two weeks and for faculty, four to five weeks.

Please note that this information does not apply to officers who retire. Retirees retain access to email accounts.

After your account expires, your mail cannot be forwarded, however, an auto reply can be added to inform senders of a new email address. Before your account expires, please download any mail or files you wish to keep to a personal computer.

To install an auto reply, submit a ticket to the CUIT Service Desk with your requested message. The auto reply will be installed within three days of receipt of your request. Regardless of when your account actually expires, please don't submit the request until you are ready. The auto reply will remain in effect for up to six months after requested.

Note: Only one request for an auto-reply is necessary per account. This action does not unsubscribe you from any mailing lists whose addresses do not end in @columbia.edu.